Refund policy
Refunds Policy
Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
No Refunds. ONLY store credit.
To complete your return, we require a receipt or proof of purchase.
Please contact us if you have any problem with your order email us at exquisiteand@yahoo.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. Earrings aren't returnable or exchangeable. If you need to exchange an item, send us an email at exquisiteand@yahoo.com
Several types of goods are exempt from being returned or exchange. We do not accept products that are intimate or sanitary goods.
- Earrings aren't refundable or exchangeable.
- Personalized orders.
- Some health and personal care items.
- Items on sale.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For any further assistance please contact us at exquisiteand@yahoo.com
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
